Montinz Privacy Policy

Montinz ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Montinz mobile application and website. By using the App, you consent to the practices described here.

1.1 Information you provide directly

• Account information: email address, name, password (hashed, never stored in plaintext)
• Authentication data: Apple ID or Google account identifier if you use social sign-in
• Clothing photographs and wardrobe data you upload to the App

1.2 Information collected automatically

• Device information: device type, operating system version, app version
• Usage data: features used, outfit suggestions viewed, accepted, or rejected, session duration
• IP address and general location (for weather-based outfit features, if enabled)
• Crash reports and error logs (anonymised where possible)

1.3 Information from third parties

• Sign in with Apple: Apple ID, name, email as shared by Apple (subject to Apple's privacy policies)
• Sign in with Google: Google account name and email (subject to Google's privacy policies)
• Weather data from third-party APIs (no personal data shared with weather providers)

We use your information to:

• Create and manage your account
• Process clothing images and generate outfit suggestions
• Improve AI model accuracy for clothing identification
• Send transactional emails (verification, password reset, service notices)
• Monitor App performance and fix bugs
• Comply with legal obligations

We do NOT:

• Sell your personal data to third parties
• Use your clothing photographs to train AI models for other users
• Send marketing emails without your explicit consent
• Share identifiable data with advertising networks

Your data is stored on secure servers. We implement technical and organisational measures including:

• Passwords stored using industry-standard hashing (bcrypt)
• JWT tokens with short expiry windows and refresh token rotation
• HTTPS encryption for all data in transit
• Regular security reviews

No method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Data retention: We retain your data for as long as your account is active. If you delete your account, your data is permanently removed within 30 days.

We do not sell your personal information. We may share your data only in the following circumstances:

• Service providers: Infrastructure providers (cloud hosting, email delivery) under data processing agreements
• AI outfit suggestions (Google Gemini): To generate outfit ideas, we send Google's Gemini API a text description of items in your wardrobe (such as category, colour, fit, pattern, and style tags) along with the occasion and weather. We do not send your photographs, name, or email. This is processed under Google's paid Gemini API terms, under which Google does not use it to train its models.
• Legal requirements: If required by law, court order, or government authority
• Business transfers: In the event of a merger, acquisition, or asset sale (you will be notified)
• Safety: To protect the rights, property, or safety of Montinz, its users, or the public

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal of consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Montinz is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13 without parental consent, we will delete it promptly.

When you use Sign in with Apple or Sign in with Google, those services share limited information with us. Their handling of your data is governed by Apple's Privacy Policy and Google's Privacy Policy respectively. We use only what they share to create and manage your Montinz account.

The App may collect anonymised analytics to understand how features are used. No third-party advertising cookies are used. The website uses minimal first-party cookies for session management only.

Your data may be processed in countries other than your country of residence. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

We may update this Privacy Policy from time to time. We will notify you of material changes via in-app notification or email. The “Last updated” date at the top reflects the most recent revision.

For privacy-related questions:

Email: [email protected]
Product: Montinz